Currently, to make human life more convenient and easier, many utility services have been provided. Among them, online food ordering applications with high coverage and diverse forms become prominent. This research aims to examine the factors influencing the intention of using online food ordering applications among students in Ho Chi Minh City. Using a multivariate linear regression model and the Ordinary Least Squares method (OLS), the research team analyzed primary data based on 120 valid survey sheets collected from students studying in HCMC. The research results indicate that there are seven factors influencing the intention to use (ITU) online food ordering applications, including: (1) Ease of use (EOU), (2) Convenience (CV), (3) Aesthetic appeal (AA), (4) Price expectations (PE), (5) Social influence (SI), (6) Perceived risk (PR), and (7) Habits (HB). Among them, the three factors with the greatest impact on the students’ intention are ease of use, aesthetic appeal, and social influence. Based on the test results, the study proposes a management implication to help food delivery service providers enhance service quality, suggest development directions, and make suitable strategies for potential target customers. Keywords: food delivery service providers, food ordering applications, management implication, students’ intention

An effective teacher plays a crucial role in the process of learning English as a foreign language (EFL) when students’ opportunities to English exposure outside the classroom are limited. The aim of this study was to examine professional characteristics that an effective EFL teacher should have as perceived by Taiwanese university students. A four-section questionnaire was used as a data collection instrument, and the study sample included responses from 68 senior students majoring in EFL. The results show that the three most significant characteristics of an effective teacher of English in the eyes of Taiwanese university students are not related specifically to the teacher’s knowledge of the subject or English proficiency level. Those characteristics can be attributed to any teacher, and they include providing clear grading guidelines, giving clear explanations, and preparing each lesson well. The findings may contribute valid information on college students’ expectations of EFL teachers in the Asian educational context and help make the language learning process more effective.

Along with changes in Economy, Tourism and the influence of foreign waves, the market of Food Service in Vietnam has also changed to meet the needs of customers. At many restaurants in Vietnam, customer satisfaction can greatly affect restaurant revenue. Therefore, it is essential to determine which perceived quality factors affect customer satisfaction. The survey was conducted through questionnaires collected from 329 respondents, who experienced in restaurant services in Vietnam. In this paper, four factors are found that have influence on customer satisfaction in restaurants: Service quality, Product quality, Environment and Price. In addition, the research also gives some contributions based on the research results, helping businesses understand customers and meet customer satisfaction requirements in the restaurant.

This study investigated grammatical difficulties encountered by students of the People’s Police University while learning grammar in ESP courses. The design included questionnaires to teachers and students, and classroom participant observations. The findings indicated that the student respondents only perceived four target features to be difficult to learn. The results also showed that the students’ perceptions of grammatical difficulty were influenced by several factors including the inherent complexity of rules, L1 transfer, students’ differences in language aptitude, students’ infrequency of practice, and teaching methodology. The findings will hopefully be useful for teachers and researchers with an interest in this line of research.